Assistance with travel/transport
Reliable NDIS Transport Support
Getting where you need to go should not depend on who is free to drive you or whether public transport is accessible in your area. Velocity Support Services provides NDIS-funded Assistance with Travel and Transport for participants across Ipswich, Brisbane, Gold Coast, Logan, and Toowoomba, helping you travel safely and independently to the places that matter in your daily life.
How Our Transport Support Works for You
Our trained support workers assist participants with a wide range of transport needs. Every journey is planned around your schedule, your mobility requirements, and your comfort.
We provide transport support for:
- Medical, allied health, and specialist appointments
- Work, education, TAFE, and training programs
- Grocery shopping and everyday errands
- Social outings, community events, and recreational activities
- Visiting family and friends
- Attending programs at Velocity Hub
What Sets Our Transport Service Apart
Planned Around Your Week, Not Ours
Your transport schedule is built into your broader support plan so pickups, drop-offs, and travel times align with your other commitments and routines.
Trained Workers Who Know Your Needs
Our support workers are experienced in assisting participants with mobility equipment, sensory sensitivities, and anxiety related to travel.
Consistent Workers, Familiar Faces
We roster the same support worker for your regular transport where possible, so you travel with someone you know and trust rather than a different person each time.
Integrated with Your Other NDIS Services
Because transport is delivered by the same provider handling your daily living support, community access, and personal care, there is no double-up and no coordination gaps between services.
Common questions.
Is Velocity a registered NDIS provider for transport services?
Yes. Velocity Support Services is a registered NDIS provider (4-G524BD8) approved to deliver Assistance with Travel and Transport arrangements under your NDIS plan across South East Queensland.
Which areas do you cover for transport support?
We provide NDIS transport assistance throughout Ipswich, Brisbane, Gold Coast, Logan, Toowoomba, and the Lockyer Valley. Our locally based workers mean shorter wait times and better reliability.
How quickly can transport services start?
In most cases, transport support can begin within a few business days of confirming your NDIS plan details and service agreement. Urgent requests are prioritised wherever possible.
Are transport services charged at NDIS Price Guide rates?
Yes. All transport support is delivered within the current NDIS Pricing Arrangements and Price Limits. Costs are outlined clearly in your service agreement before support begins.
Can I request the same driver or support worker each time?
We prioritise consistency in rostering so you travel with a familiar worker. If a change is required, we communicate with you ahead of time.