Driven by Real Relationships.
Velocity Support Services is a registered NDIS provider led by mental health nurses, clinical nurse managers, and experienced support workers from diverse cultural backgrounds who deliver coordinated care to participants with complex psychosocial, medical, and everyday living needs. From adults living independently and shared SIL households to school leavers and people requiring skilled clinical oversight, we meet every participant where they are and move at their pace.
How Velocity Support Services Works With You
Our Philosophy
Our Vision
Our Mission
To empower people to live meaningful lives by delivering personalised care, encouraging independence, and creating opportunities for greater community participation. Through compassionate relationships, clinical expertise, and a commitment to excellence, we help participants achieve their goals – today and into the future.
What Makes
Velocity Different
from Other NDIS Providers?
There are hundreds of NDIS providers in South East Queensland. Participants and families tell us these are the reasons they chose Velocity and stayed.
Your Goals Lead Every Decision
We do not apply a standard service template and hope it works. Your support plan reflects your priorities, whether that is gaining kitchen independence in a SIL home, rebuilding social confidence after a mental health episode, or simply having reliable help with morning routines. If your goals change, the plan changes with them.
Clinical Strength Behind Every Service
Our leadership includes registered mental health nurses and clinical nurse managers who actively supervise care delivery. That means participants with complex needs, including psychosocial disability, high-intensity medical requirements, or behavioural support needs, receive oversight from qualified clinicians, not just frontline workers operating alone.
One Provider for Multiple Support Needs
Instead of coordinating between separate providers for personal care, nursing, transport, and community access, Velocity covers the full scope under one service agreement. Fewer providers means less administration, better communication, and a team that sees the whole picture of your support.
A Community That Actually Exists
Velocity Hub is not a brochure promise. It is a physical activity centre where participants attend social groups, creative workshops, fitness sessions, and community events every week. For participants who have experienced social isolation, it provides a low-pressure entry point to building friendships and trying new things in a supported environment.
Registered, Audited, and Held to the Highest Standards
Velocity Support Services holds active registration with the NDIS Quality and Safeguards Commission (Provider Number: 4-G524BD8) and undergoes regular independent audits to maintain compliance with national disability service standards.
Every worker on our team is NDIS screened, holds current qualifications, and receives ongoing supervision from our clinical leadership, giving participants, families, and referral partners confidence that the care delivered meets the standard promised.
